Payment Options
Online
Pay your bill online now using our secure payment system.
Bank Draft
Come into the office to set up monthly bank draft payments.
In Person
Pay in our office at 599 W. Ellington Pkwy, Lewisburg
If you are currently disconnected for non-payment, online bill pay will not ensure reconnection. Please call our office at 931-359-2544 for assistance.
Bills may also be paid at Lewisburg Water and Wastewater, Lewisburg Gas Department, and various banks. (Payments will be accepted at these locations before a disconnect notice has been sent out)
New Service
Lewisburg Electric System requires new customers to provide:
- Proof of property ownership or rental agreement. Alternatively there is a form available for landlords to fill out (must be picked up and filled out by landlord).
- Deposit of $100.00 refundable at end of service if all bills are paid in full.
- Non-refundable service charge of $25.00.
- Two forms of ID from each adult listed on lease. Social security card and driver’s license are the best forms of ID.
Same day service is available if the request is made before 4:30 Monday – Friday.
Disconnecting Service
Customers must come in to the LES office to sign a service order requesting service be disconnected. There is no fee for service disconnect.
Disconnection is same day unless otherwise stated if request is submitted before 4:30pm Monday – Friday.
No disconnects will occur on weekends or holidays.
Customer Complaint Resolution Process
TVA provides regulatory oversight for Lewisburg Electric System’s rates and service practice policies.
If you have an issue or complaint that you have not been able to resolve with LES, TVA’s Complaint Resolution Process may be able to help.
There are four ways to begin the process:
- tva.com/complaintresolution
- complaintresolution@tva.gov
- 1-888-289-8409
- Scan the QR code with your mobile device.
